Subject: Saurabh Kumar Test 1 English
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Wed, 14 Jun 2017 15:12:07 +0530 (IST)

Hello sir/madam 

we are really sorry for the inconvience that u got from our side ,we apologise for the same. Mam/sir actually our team was also not aware about this issue and we were inform 2 weeks before.We tried to have contact with you as per your contact details we all was in vain. 

Now all we can say is if you could make some arrengement to arrive at our office to collect and sign before the show begins Or another sort for compenantion that we could make is for the next show for the same as we dont have refund policy yet.For this refund issue you can come to our office and can have words with our FINANCE DEPARTMENT. 

Hope you are satisfied with our response. 

Looking forward for your favourable response. 

Thanking you 

SAURABH KUMAR PANDEY.