Subject: Vikram singh test
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Tue, 13 Jun 2017 16:46:43 +0530 (IST)

Aptitude : - 7 

Grammar: - 7 

Passage: - A customer service agent,now a days are very imporant for the firm for many purpose. 
as for the adertisement of the product solving problem faced by the customers, 
A customer service agent should very calm,dedicating toward his work should able to handle the problem in easy way, 
and should know how to handles the calls. 
a customer care should not be short tempored as he has to handle the problem calmly,a customer care to be very confident while offering a deal to customer so that a customer will listen to the agent . 
thay have to ver polite