Subject: SHIVANG VERMA Test
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Tue, 13 Jun 2017 13:54:07 +0530 (IST)

Aptitude : - 13 

Grammar: - 6 

Passage: - customer service agent job types are inbound or outbound in in bound we have to receive the call from customer and solve there query about our company service related or in outbound process we have to make call and sell our company products to the customer customer service job are not so easy we have to make the customer full satisfied with our services if in any customer facing any type of issue about of product related the customer service agent have to slove his/her query in any condition his query is not solve by customer service agent so he have to froward his concerd to his vaccent team so that the custmer get his resoultion asap so i wants to say that the customer service angent jo