Subject: Aman Singhal Test
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Tue, 13 Jun 2017 13:25:59 +0530 (IST)

Aptitude : - 12 

Grammar: - 6 

Passage: - Customer Service itself define its importance to a business, as a customer service agent is a face of company. Customer service is a service which is provided by the time,during and the after the selling of a service to a customer and customer service agent is the one who represents its company in front of a customer. So, there is a very important role of a customer care agent is a growth of a business, he/she will the one who help a company for keeping faith of their existing customer and for getting more customer. A customer care agent should have many qualities like active listening and so on.