Subject: Suyash Prakash Srivastava Test
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Wed, 7 Jun 2017 14:02:09 +0530 (IST)

Aptitude : - 6 

Grammar: - 7 

Passage: -Customer Service, the definition of the customer Service is to provide a knowledge or to solve the queries of the customer in better way. it is necessary to grab a one thing in mind if we are working in the business of customer service. we should keep these three mantra\'s as well - 

1. Politeness 
2. Professionalism 
3. Rationalization 

rather than Customer Service is very important part of any business, as the customer service is only the part where a representative of the company is directly get in touch with client. where a client has a lot of issue and problems regarding the product or client wants any information of the of the product So, Toll Free Number (Customer Service Representative) is the first key for the client to get in to the business of any company. and customer service agent is to the person who give the rebutaal