Subject: Raoul Sharma Test -1 English
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Wed, 7 Jun 2017 11:36:49 +0530 (IST)

English reply: 

Dear sir or madam, 

We are sorry for any inconveniences you might face. 

Our customer service team tried to contact via phone and e-mail address several times. 

Unfortunately, it is not possible for UPS to deliver the tickets to a P.O. Box as the customer needs to sign the delivery personally upon arrival. Therefore we tried to contact you several times in order to ask you for an alternative delivery address. 

Alternatively, UPS offers the possiblity to pick up the delivery from their UPS Access Point from monday to friday. 

We attempted to call you once again on friday and left you a voicemail with no response. 

We will contact you regarding any possible refunds of the tickets, the following week. 

Kindly provide us an alternative phone number so we can try to get back to you as soon as possible. 

Best regards 

Raoul Sharma 

Customer Service department