Subject: Don't miss the Zendesk Masterclass
From: "Zendesk" <[email-masked]>
To: [email-masked]
Date: 6 Jun 2017 12:34:57 -0400

Hi Ashish,                                                   

Join us for this complimentary masterclass, with industry expert Martin Hill-Wilson to explore:                    *The critical components behind designing services
*The stages in an end-to-end customer lifecycle
*Practical tips on developing a customer journey map
*The role the voice of the customer plays in this process
*How business behaviours drive customer outcomes

At the end of the workshop, you will come away with a greater understanding of the tools and support needed to deliver a great customer experience.          

Register for Brussels   <https://service-design-masterclass-brussels-jun17.eventbrite.de>                                                                  
Thursday, 8th June (08:30 – 17:30 BST)                                                   

Register for Amsterdam   <https://service-design-masterclass-amsterdam-jun17.eventbrite.de>                                                                  
Tuesday, 13th June (08:30 – 16:30 CEST)                                                                                                                                                       

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Zendesk
30 Eastbourne Terrace, W2 6LA London, UK

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