Subject: Kritika Test 2 English
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Tue, 6 Jun 2017 13:28:03 +0530 (IST)

I have chosen this answer because this is something which i feel senseful and perfect answer to problems like these. With all the information and instructions provided, i find this as the best answer as a Customer also and as a CS Executive also. 

Dear Customer, 

You should expect to receive your tickets, including e-tickets, in the week leading up to the event as event organisers typically issue tickets very close to the event date, very often the week of the event. If you purchased InstantDownload e-tickets,they will be available to print almost immediately. You can track the status of your order under the Purchases section. Ways to ensure you receive your tickets on time: - Ensure the delivery address is correct. - Ensure you choose a delivery address where someone will be available to sign for your delivery,such as a work address. - If you are travelling to the event, add your travel address and expected departure date as soon as possible and we'll make sure your tickets are shipped to the right place. - Please ensure that the phone number on your account is correct in case we need to contact you. 

I hope that this solution would help you. 

Best Regards, 

Customer Service Team.