Subject: Vaishali Shrivastava Test
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Mon, 5 Jun 2017 13:50:21 +0530 (IST)

Aptitude : - 10 

Grammar: - 4 

Passage: -Customer service agent is who the one which is responsilble for solving customer\'s query,resolving problems of customer and make them happy .a good agent makes you when ypu deal customer\'s happily .to make a good customer agent we make sure that always listen our customer never interrupt in the middle.listening is very important in that service understand the customer\'s prblem like your own prblems show him a empathy. i think i have these quality which suit me to make a good service agent.be polite,patience and friendly manner these quality are the main frame of this service.