Subject: Piyush Test 1
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Fri, 2 Jun 2017 14:57:54 +0530 (IST)

Respected Buyer, 

Subject- Regarding non-delivery of 2 tickets of Robbie Williams 

I am sorry to hear the inconvinience that you are facing due to non-delivery of the tickets. 

I need to write to you so that the problem can be analysed and the mistake can be approved by the responsible authority. 

When the order was placed, UPS had informed us that the P.O box could not be used for delivery as no one was present to sign the recievable. UPS had also requested the buyer to provide another delivery address so that the tickets can be well delivered and also gave an option to the buyer that he/she may collect the ticket from UPS Department. 

But we were not able to contact you and so the delivery is being delayed. 

We recieved a mail from you today i.e on Saturday and as you know that UPS works only on weekends. 

Kindly contact the UPS immediately as they are the concerned authority with due date. 

Thank You