Subject: SOUMYA PANDIT Test
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Tue, 30 May 2017 16:34:12 +0530 (IST)

Aptitude : - 14 

Grammar: - 8 

Passage: -In my opinion the Customer Service Job is something related to the capability to handle the problems of a Customer online or offline. If the problems of the Customers are handled properly then the business will grow as it will be the motivation for the customers to go up with that business and they will also refer the same to others. The Customers approach with their problems to them and its their task to understand and provide the correct solutions of problems to the Customers. The solution given to the customer should be adequate and hence provide all the necessary details to cope up with the problem. If on other hand the Customers are not satisfied with the product then it not motivate them to go up with that business. The Customer Service agent are also responsible to sell the product of a firm, they have to tell the details of the product in a manner to the Customers that they