Subject: Arvind Kumar Test
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Fri, 26 May 2017 17:22:10 +0530 (IST)

Passage: - As we all know that customers are like god for us so our motive should be to create an environment where customer can be happy and an agent should never give customers a negative answer even though that service is not provide by the company and always be polite on calls and we should probe to exact customer\'s concern and give resolution to customer as per their customer and agent should apologize for every inconvenience caused to customer. 

Aptitude: - 8 

Grammar: - 9