Subject: Re: HFL 4 Abandoned Chats
From: Ankur Saxena <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Rahul Pal <[email-masked]>, Harsh Srivastava <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Mon, 15 May 2017 14:15:03 +0530 (IST)

Hi Ashish, 

I was in the shift and logged in. There was no pop-up or notification in Zopim. First chat that landed on my system was in the evening that day which I handled. Could be a system issue. 

Regards, 
Ankur Saxena 
Email - [email-masked] 
Contact - 9868926835 

From: "Ashish Dabral" <[email-masked]> 
To: "Rahul Pal" <[email-masked]>, "Harsh Srivastava" <[email-masked]>, "Ankur Saxena" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]> 
Sent: Monday, May 15, 2017 2:05:14 PM 
Subject: HFL 4 Abandoned Chats 

Hi All, 

There has been 4 Abandoned chat in HFL on dated 13-May-2017. So please give your proper explanation to Sir & Ma'am regarding this. 

I have attached screenshot for your reference. 

Regards, 
Ashish Dabral