Subject: Fwd: Call Center - Edward Gordon - Call Back Request from Travel Agent -
From: Saurabh Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>, Jyotika - <[email-masked]>
Date: Fri, 31 Mar 2017 03:15:48 +0000

Please check who took this call

Sent from my iPhone

Begin forwarded message:

From: Edward Gordon <[email-masked]<mailto:[email-masked]>>
Date: 31 March 2017 at 1:39:17 AM IST
To: [email-masked]<mailto:[email-masked]>;[email-masked]<mailto:[email-masked]>
Subject: Call Center - Edward Gordon - Call Back Request from Travel Agent -
Reply-To: [email-masked]<mailto:[email-masked]>

[https://www.jotform.com/uploads/lsmindia/form_files/travelbpo-logo-transparent-1.269.png]

                TravelBPO - Customer's Request

What is the Purpose of this escalation  Call Back Request from Travel Agent
Customer's Name Edward Gordon
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    () 0272243040
Please give us the details here He had a booking at 11 am from Auckland but his flight was cancelled and he needed to cancel the booking. He didn't have the booking number at the time he called.