Subject: Fwd:
From: Devendra Madan <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Wed, 3 Dec 2014 11:53:06 +0530 (IST)

Break Timings 

1- Morning shift 

    • a- Devendra Will take 2 breaks after 1:00 PM till 3:00PM 
    • b- Sona Will take 1 to 2 breaks after 1:00 PM till 3:00 PM 

2- Afternoon Shift 

    • a- Praveen - 30 minutes break before 4:00 PM rest he can take 2 breaks . But make sure there should be 2 logins before 6:30PM and 3 logins after 6:30 PM 
    • b- Rajat - 30 Minutes break before 4:00 PM rest he can take 2breaks .But make sure there should be 2 logins before 6:30PM and 3 logins after 6:30 PM 
    • c- Bidyut - 30 Minutes break before 4:00PM rest he can take 2 breaks. But make sure there should be 2 logins before 6:30PM and 3 logins after 6:30 PM 
    • d- Surajit - 20 minutes break around 7:30 PM rest he can take 2 breaks after 10:00 PM. But please make sure to maintain 3 logins in Inbox. 

Afternoon agents can ask Rama for Backup when there is only 2 agents in afternoon. 

Afternoon shift agent can take break after 6:30 PM when Surajit is here. 

3- Night Shift 

    • a- Binod 30 minutes break around 12:00 Am night 
    • 
    • b- Mayank 30 to 40 minutes break around 12:30 am night. 
    • 
    • c- Harish 30 minute break around 1: 00 Am night 
    • 
    • d- Jitendra 30 mi nutes beak around 1:30 Am night 
    • - 

Night shift agent can take one more break for 15 to 20 minutes till Surajit is there . Binod you can take break after 6:30 Am for10 minutes .Make sure to maintain 3 logins till 6:.30 AM