Subject: DAILY REPORT
From: Albert Pabilona <[email-masked]>
To: Suneel Rawat <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Cc: ashish <[email-masked]>, "Julie Ann. Sanz-Custodio" <[email-masked]>
Date: Thu, 18 Sep 2014 15:56:00 +0530 (IST)

6:00 AM 9/18 /2014 

Daily Report: 

Name: Jan Albert Pabilona 

Login Time: 9:00am Am 

Logout Time: 6: 05 p m 

CASES : 

1. Number of Tickets Resolved:9 

2. Number of Tickets Escalated: 

3. Number of Tickets Updated: 
Total Number of Tickets worked upon : 9 

24727 

105653 

88028 

99523 

116988 

22165 

34003 

116667 

28588 

CHAT CASES : 

1. Number of Chats self-attended:12 

2. Number of Chats transferred: 3 

Total Number of Calls Received in Shift : 18 

66841 

Zhuncity Orders 

RESOLVED 

______________________ 

44819 

General and Identity Related 

RESOLVED 

_________________________ 

28705 

Zhuncity Orders 

KOREAN supp 

_______________________ 

106711 

Zhuncity Orders 

RESOLVED 

_______________________ 

65720 

General and Identity Related 

RESOLVED 

_______________________ 

55999 

Affiliate Programs 

RESOLVED 

_______________________ 

85333 

Affiliate Programs 

RESOLVED 

_______________________ 

23895 

Membership Changes 

RESOLVED 

_______________________ 

22378 

Hosting and OSS Fee 

RESOLVED 

_______________________ 

53820 

zCash and Points Balance 

RESOLVED 

_______________________ 

92660 

General and Identity Related 

RESOLVED 

_______________________ 

[email-masked] 

Affiliate Programs 

_______________________ 

glee101098 

Affiliate Programs 

RESOLVED 

_______________________ 

54086 

Direct DEposit Set up 

RESOLVED 

_______________________ 

24305 

Hosting and OSS Fee 

RESOLVED 

_________________________ 

44746 

zCash and Points Balance 

RESOLVED