Subject: Daily Report: 14th September, 2014
From: Punyo Ayu Chakma <[email-masked]>
To: Akhil Walia <[email-masked]>, Suneel Rawat <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Sun, 14 Sep 2014 19:05:44 +0530 (IST)

Hi,

Please find below the Daily Report:

September 14, 2014 (Sunday)
 
Agent Name: Punyo A. Chakma

Log In Time:      9:30    AM
Log Out Time:    6:30   PM

CASES

1.      Number of Tickets Resolved:     2

2.      Number of Tickets Escalated:    0

3.      Number of Tickets Updated:      0

Total Number of Tickets worked upon (1+2+3):     2
______________________________________________________________________________________________________

CHATS

1.      Number of Chats self-attended:     15

2.      Number of Chats transferred:          0  

Total Number of Chats Received in Shift (1+2):      15

______________________________________________________________________________________________________

Log of Cases worked upon:

Case#                                                                                                         Type of Query                                                                                   Status 

1. https://zhunrize.desk.com/agent/case/52118                                              Daily bonus                                                                                       Resolved.
2. https://zhunrize.desk.com/agent/case/52276                                             Access Denied                                                                                   Resolved.

                                                                                         
Thanks & regards,
Punyo

m   +91-958 287 5610 
http://www.livesalesman.com/

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