Subject: DAILY REPORT
From: Albert Pabilona <[email-masked]>
To: Suneel Rawat <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Cc: ashish <[email-masked]>, "Julie Ann. Sanz-Custodio" <[email-masked]>
Date: Sun, 14 Sep 2014 10:56:23 +0530 (IST)

6:00 AM 9/14 /2014 

Daily Report: 

Name: Jan Albert Pabilona 

Login Time: 4:am Am 

Logout Time: 1: 05 p m 

CASES : 

1. Number of Tickets Resolved: 

2. Number of Tickets Escalated: 3 

3. Number of Tickets Updated: 
Total Number of Tickets worked upon : 3 

https://zhunrize.desk.com/agent/case/52250 

https://zhunrize.desk.com/agent/case/52256 

https://zhunrize.desk.com/agent/case/52265 

CHAT CASES : 

1. Number of Chats self-attended: 13 

2. Number of Chats transferred: 3 

Total Number of Calls Received in Shift : 14 

skang39320 

General and Identity Related 

RESOLVED 

_____________________________ 

21727 

Hosting and OSS Fee 

RESOLVED 

_____________________________ 

[email-masked] 

General and Identity Related 

_____________________________ 

76639 

Product Sales Commissions 

RESOLVED 

______________________________ 

101541 

payment Requests 

RESOLVED 

__________________________________ 

76639 

Product Sales Commissions 

RESOLVED 

__________________________ 

50255 

Hosting and OSS Fee 

RESOLVED 

_____________________ 

115386 

MISSING COMMISSION 

RESOLVED 

_____________________ 

[email-masked] 

lvaeth107636 

RESOLVED 

____________________________ 

86540 

413051 

RESOLVED 

______________________ 

42042 

Zhuncity Orders 

RESOLVED 

_________________________ 

30365 

Product Sales Commissions 

RESOLVED 

___________________________ 

lvaeth-107636 

RESOLVED 

___________________________ 

58010 

Affiliate Programs 

RESOLVED 

____________________________