Subject: This week's lineup: Building your CX framework for success & Self-Service Support webinars
From: "Carrick Higgins" <[email-masked]>
To: [email-masked]
Date: 12 Oct 2020 07:36:18 -0400

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Hi there,

Zendesk’s Become a CX Champion event series kicks off this week. We have two sessions lined up to jumpstart your journey in mastering customer experience. 

On Tuesday, October 13th at 10am PDT, tune in to How to build your CX Framework for success <https://app.hello.zendesk.com/e/er?s=2136619493&lid=42498&elqTrackId=adda84a5b2f94558b7ad858daff5690c&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=d481a1b70c6f4f6f9349d94e8bfdd823&elqaid=51901&elqat=1>. 

Learn about maturity in the CX space, what it means for your organization, and how you can improve from two of Zendesk's Success consultants. You can register, here <https://app.hello.zendesk.com/e/er?s=2136619493&lid=42498&elqTrackId=adda84a5b2f94558b7ad858daff5690c&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=d481a1b70c6f4f6f9349d94e8bfdd823&elqaid=51901&elqat=1>. 

Register for October 13    <https://app.hello.zendesk.com/e/er?s=2136619493&lid=42498&elqTrackId=eafdef9634a247debc62dabe172a993e&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=d481a1b70c6f4f6f9349d94e8bfdd823&elqaid=51901&elqat=1>                                                                                                          

On Thursday, October 15th at 9:30am PDT join us <https://app.hello.zendesk.com/e/er?s=2136619493&lid=42499&elqTrackId=adda84a5b2f94558b7ad858daff5690c&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=d481a1b70c6f4f6f9349d94e8bfdd823&elqaid=51901&elqat=1> for A CX Moment with Plexus.

You’ll join Louis Ross, VP of Customer Experience at Plexus, and Melissa Burch, Director of Customer Self-Service Advocacy at Zendesk, to learn about how self-service accelerates CX maturity. You can register, here <https://app.hello.zendesk.com/e/er?s=2136619493&lid=42499&elqTrackId=adda84a5b2f94558b7ad858daff5690c&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=d481a1b70c6f4f6f9349d94e8bfdd823&elqaid=51901&elqat=1>. 

Register for October 15  <https://app.hello.zendesk.com/e/er?s=2136619493&lid=42499&elqTrackId=eafdef9634a247debc62dabe172a993e&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=d481a1b70c6f4f6f9349d94e8bfdd823&elqaid=51901&elqat=1>                                                                                                          

If you can’t make it, register anyway. We’ll make sure the recording gets to your inbox. 

Best,
Carrick Higgins 

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