Subject: Unlock the biggest support trends for 2019
From: "Zendesk" <[email-masked]>
To: [email-masked]
Date: 20 Feb 2019 13:06:31 -0500

---------------------------------
Zendesk Newsletter Q1 2019                                         
---------------------------------

Kick things into high gear                                                      
Customers have high standards. They’re comparing you to the best customer experience they’ve had, whether you’re a startup, a leader, or somewhere in between. 
See how your team stacks up against the rest with The Customer Support Performance Scorecard. It’s simple—just tell us a little about yourself to see where you stand, and get the report on how to make the most of the biggest trends in customer support. 
Get your score <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24157&elqTrackId=0db09d77dcea43959293679d83fe89f9&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>       

""                 The best things in life are free 
Like, our trials.
Try Zendesk for free and let us know what you think.

Start your trial <https://www.zendesk.com/register/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=WWEN_Q119&elqTrackId=875e2f1fcf594eb3871c79f36b8ced8d&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1&elqCampaignId=4846#getstarted>                                     

""             

CX TRENDS WEBINAR                                                      
The Zendesk Customer Experience Trends Report                                                      
Join the Benchmark team for the first live webinar for The Zendesk Customer Experience Trends Report for 2019 on March 13. Ask questions, compare your team to other businesses in your region, and learn how to add the top trends into your support. 
Register now <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24154&elqTrackId=d2daa37bb1af4bc6bc3593db978ec185&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>       

CX TRENDS RESOURCE                                                         
Customer support trends in play                                                         
Across the market, new customer experience technologies are changing how consumers view customer support, and it’s raising the stakes for everyone. Now, they’re comparing every business to the best of the best, and demand nothing less.                                                         
Check it out <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24156&elqTrackId=115d6977d4d44abc96a9fd486fb4b569&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                                              

CX TRENDS RESOURCE                                                         
Meet your go-to trends guide                                                         
Make sure your support team is keeping up with the biggest trends in customer support for 2019 with this how-to guide, through best practices and critical business decisions.                                                         
Learn more <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24155&elqTrackId=28662248873e456d94fae71a77f0e15e&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                                              

EVENT                                                      
Zendesk Showcase 2019                                                                                                           
The Zendesk Showcase is coming to a city near you to bring customer experience leaders together. In one day, we’ll engage in great conversations, share the latest Zendesk product updates, and stories from innovative brands who make the most of Zendesk. Most importantly, you’ll connect with people who care about customer experience as much as you do. 
Register for a city near you <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24148&elqTrackId=c95927760437421db0a1626d5185613c&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>      

WHAT'S NEW                                                      
Hit your business goals                                                      
Make power moves this year with bigger and better features in Zendesk. Join us for the What’s New webinar on Thursday, March 21. In 45 minutes, you’ll walk away with all the knowledge on every new feature and enhancement made to our family of products so you can hit the ground running. 
Register now <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24158&elqTrackId=54f18124183a4f85b703f26093efecc7&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>       

INFOGRAPHIC                                                          
You + AI = one dynamic duo                                                         
Find out how machines and humans can work together to create better customer experiences.                                                         
Check it out <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24159&elqTrackId=fa30b4be105d4cc99b103b170b01a514&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                                              

EBOOK                                                          
Everybody wins                                                         
See how Zendesk has helped businesses across all industries increase agent efficiency while lowering overall costs. Join the club and get scalable self-service support tailor-made for your business.                                                          
Learn more <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24150&elqTrackId=19e83432f2894e9a8ec1d95a84634b83&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                                              

LIVE WEBINAR                                                     
Lead the pack in self-service support like Spartan Race                                                      
Join us on Thursday, March 7 to learn how Spartan Race uses Zendesk Guide and Answer Bot to scale and support 1MM+ racers across 30 countries—with only a team of 40. 
Register now <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24149&elqTrackId=96253b1c2c7a4e1bba5d12d60db5edfe&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>       

NEWS                                                          
Keep on shining                                                         
Zendesk Sunshine is a new take on enterprise SaaS and CRM. According to Diginomica’s Phil Wainewright, “The way that Zendesk has built its new Sunshine platform on AWS is a groundbreaking new take on enterprise SaaS that looks to the future of CRM.”                     
Start your trial <http://app.hello.zendesk.com/e/er?s=2136619493&lid=24146&elqTrackId=8673135ec3d74797a7350f4dda0a0f97&emailAddress=admin%40lsmindia.com&firstName=there&lastName=&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                                              

Prefer to get emails in a different language?                                                      
You can receive communications in any language of your choice. Just let us know which one you prefer. 
Update now <http://app.hello.zendesk.com/e/er?s=2136619493&lid=20313&elqTrackId=07100b66bee747fb9f25393808be39a9&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>      

---------------------------------
---------------------------------
Zendesk
"" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=30&elqTrackId=e31bab0a943742ce92acc30063777ca1&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                             

"" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8372&elqTrackId=361bc39659d7488498664a73f267742e&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                 "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=9742&elqTrackId=5bd0a0c782f440a5965feb63a72f96bc&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                 "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8370&elqTrackId=d1322da6ec274d309a0d40ba3213daca&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                 "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8368&elqTrackId=728e3270282c49f7aef2b5cbd4c7ca30&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                 "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=10804&elqTrackId=22916199e8894089a650871d2b1d6ada&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                 "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8373&elqTrackId=6f90d18035ff4d14841910a3b8a4a044&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                             

1019 Market St., San Francisco, CA 94103 <http://app.hello.zendesk.com/e/er?s=2136619493&lid=15617&elqTrackId=7033e6164fc442da93c297a7fba2185a&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1>                                          

Privacy Policy <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8053&elqTrackId=3590017730ea441888a322faa6549b2b&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1> | Manage Preferences <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8346&elqTrackId=6d50b829f3874317ac4952ffaa220d33&emailAddress=admin%40lsmindia.com&elq=8e8fc82803404ec4aa672a22bb3e5748&elqaid=24462&elqat=1> | Unsubscribe <http://app.hello.zendesk.com/e/u.aspx?s=2136619493&elq=8e8fc82803404ec4aa672a22bb3e5748>

<style data-ignore-inlining="">@media print{ #_t { background-image: url('https://wy8na9kh.emltrk.com/wy8na9kh?p&d=[email-masked]');}} div.OutlookMessageHeader {background-image:url('https://wy8na9kh.emltrk.com/wy8na9kh?f&d=[email-masked]')} table.moz-email-headers-table {background-image:url('https://wy8na9kh.emltrk.com/wy8na9kh?f&d=[email-masked]')} blockquote #_t {background-image:url('https://wy8na9kh.emltrk.com/wy8na9kh?f&d=[email-masked]')} #MailContainerBody #_t {background-image:url('https://wy8na9kh.emltrk.com/wy8na9kh?f&d=[email-masked]')}

""