Subject: Re: Schedule Maintenance for Zopim- Impact IBD
From: Pritish Nandi <[email-masked]>
To: "Chetan Lalwani" <[email-masked]>, "Jamal Ahmad" <[email-masked]>, "Mayank k . arora" <[email-masked]>, Rahul Pal <[email-masked]>, "Rahul Singh" <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Shahnawaz Akbar Dar <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "Surajit Bhadra" <[email-masked]>, Joydeep Mondal <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>, "Subir Chakma" <[email-masked]>
Date: Mon, 9 Nov 2015 21:41:04 +0530 (IST)

Scheduled Maintenance — 15 November 2015, 4am to 6am (UTC) 

maintenance is scheduled for 15 November 2015 . 

Start: 4:00 am, Sunday, 15 Nov (UTC) 
End: 6:00 am, Sunday, 15 Nov (UTC) 

Impact: During the two-hour maintenance period, you may experience partial or full service disruption on both the chat widget and dashboard. 

Best case scenario: Chats will be disconnected momentarily, but they can be resumed after a refresh. 

Worst case scenario: Users could be disconnected for the duration of the maintenance window. Closed chats won’t reconnect automatically. 

For real-time updates on service status, please follow Zopim on Facebook or Twitter . We’ll also update this blogpost regularly during the maintenance window. If you have any questions or concerns, please email us at [email-masked]. We apologize for any inconvenience caused. 

From: "Ramananda " <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Monday, November 9, 2015 9:52:18 AM 
Subject: Schedule Maintenance for IBD 

Hello, 

We have schedule maintenance for Zendesk on 14th Nov, thought I should let you know. 

With Regards, 
MRSingh 

__________________________________________________________________________________________