Subject: Sweeps Delays
From: Pritish Nandi <[email-masked]>
To: Arun Kumar <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Jamal Ahmad" <[email-masked]>, "Mayank k . arora" <[email-masked]>, Rahul Pal <[email-masked]>, "Rahul Singh" <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Shahnawaz Akbar Dar <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "Surajit Bhadra" <[email-masked]>, Joydeep Mondal <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>
Date: Wed, 4 Nov 2015 22:57:01 +0530 (IST)

Sweeps Delays 

From: Andrew Alsdurf 

Date: Wed, 4 Nov 2015 at 3:49am 

Category: Updates 

Team, 

It has come to our attention that there will sometimes be a delay in the distribution of Sweeps that Members earn. Most typically this delay happens on Sundays, and it is due to a database update that occurs on Sundays. 

If a Member contacts us on a Sunday saying that she is not receiving Sweeps she has earned, please tell the Member the following: 

“Thanks for your concern. I can see that this account is receiving correct Sweeps, but we are aware of a delay that will sometimes occur at times when our system is updating a lot of accounts at once. If you don’t see Sweeps changes in the Rewards Center each time you earn or spend Sweeps, please allow up to 2-4 hours for these changes to occur. We appreciate your patience!” 

Let me know if you have questions! 

R egards, 
Pritish Nandi