Subject: ZOPIM MAINTENANCE SCHEDULED ! SEPT 27th
From: Pritish Nandi <[email-masked]>
To: Arun Kumar <[email-masked]>, "Binod Joshi" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Devender Madan" <[email-masked]>, "Mayank k . arora" <[email-masked]>, "Pankaj Sharma" <[email-masked]>, Rahul Pal <[email-masked]>, "Rahul Singh" <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Shahnawaz Akbar Dar <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "Soumya Mukherjee" <[email-masked]>, "Surajit Bhadra" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>, "Subir Chakma" <[email-masked]>
Date: Wed, 23 Sep 2015 04:30:58 +0530 (IST)

ZOPIM MAINTENANCE SCHEDULED ! SEPT 27th 

From: Susan Ramaswamy 

Date: Wed, 23 Sep 2015 at 12:17am 

Category: Updates 
https://blog.zopim.com/2015/09/04/scheduled-maintenance-20-and-27-september-2015-4am-to-5am-utc/ 

As part of ZOPIM routine infrastructure upgrade and redundancy testing, system maintenance will be scheduled on both 20th and 27th September 2015. 
Start: 4:00 am, Sunday, 20th and 27 th Sept (UTC) 
End: 6:00 am, Sunday, 20th and 27 th Sept ( UTC) 

Impact: During the two-hour maintenance period, you may experience partial or full service disruption on both the chat widget and dashboard. 
Best case scenario: Chats could be disconnected momentarily but they can be resumed after a refresh. 
Worst case scenario: Users could be disconnected throughout the duration of the outage. Closed chats won’t reconnect automatically. 
For real-time updates on our service status, please follow @Zopim on Twitter or Facebook. We’ll also update this post regularly during the maintenance window. If you have any questions or concerns, please email us at [email-masked] . We apologize for any inconvenience caused. 

R egards, 
Pritish Nandi