Subject: Audit report
From: Pritish Nandi <[email-masked]>
To: "Surajit Bhadra" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>
Date: Mon, 14 Sep 2015 02:04:04 +0530 (IST)

Hi Surajit, 

Please check your feedback attached and explain the reasons for the incorrect chat handling. 

You have escalated a chat incorrectly where the Nielson offer click was showing correctly. Another chat where you were arguing with a member regarding the cash offer. That chat should have been escalated right away. 

R egards, 
Pritish Nandi