Subject: TPS- answers to some questions
From: Deeksha Dadu <[email-masked]>
To: ajeet singh <[email-masked]>, "Kartik p . rao" <[email-masked]>, Julie Ann Custodio <[email-masked]>, Ann Bernadette Tingson <[email-masked]>
Cc: admin <[email-masked]>, subir <[email-masked]>
Date: Wed, 12 Aug 2015 19:22:02 +0530 (IST)

1. Has the store website changed from ecosko.com to to walhao.com? 
Yes, The store URL is now .walhao.com. 

2. What is the Matrix Bonus for #1,2,3 and 4. in the monthly forced matrix? 

Bonus #1 is up to 5 generation, #2 is up to 10 gen, #3 is 15 gen and #4 is 20 gen. The company can't list it because we are not allowed to mention anything after 3 generations (That's the law in China) 

3. What is the percentage of the gross profit for 138 matrix and is the payout plan the same for all store owners that qualify? 

The 138 matrix payout commission is "5% gross profit from all QSOs placed in this matrix will be awarded to the qualifier of this 138 Matrix Daily Pool." The qualifier has to be a MSO. It also depends on the number of qualifier from top to bottom in each straight vertical line. The exact % of payout has to be confirmed. Will keep you posted once i have any confirmation 

4. How can a customer change a personal account to a business/company account? 

Same as if changing name from one person to another. Fill out the form and submit copies of the person's photo ID and the company's certification of organization with the employer's ID number. 

5. What products are included in the product set and how are they different for each plan? 
It's not confirmed yet. They will have a choice of which product set but will be different for different levels. The last i've heard was that they may offer coupon for the members to use for purchases if they do not want any of the product sets. But it's not confirmed yet. 

6. Can we see the payment history for all the customers transactions in Admin? 

We have requested IT to have the payment history available for support in admin. But guess they've been busy with the shopping site so it was hold off. Will remind them again. For the time being, we can check in admin-->commission-->account details-->enter the member ID#-->type-->withdrawal and search. 

7. Does a free member need to wait for his id verification to complete before they can upgrade to a paid member? 

They tried to enforce this on August 8th but decided not pursue any further. So answer for now is no.