Subject: Re: Price review - some Q&A's
From: Subir Chakma <[email-masked]>
To: Khubrooh Siddiqui <[email-masked]>, Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Subir Chakma <[email-masked]>, Akhil
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 6 Oct 2014 13:49:38 +0530 (IST)

CRs updated. 

Regards 
Subir 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
Subject: Price review - some Q&A's 

Hello All, 

Some queries are expected due to recent price review across many countries. Please see some of the Q&A's from Katerina. 

These will be updated in CRs as well. 

  

·         You stated the prices has gone down, but you are charging more (For lesser weights) 

Saudi Arabia : Our shipping prices have considerably been reduced for all shipments greater than 1.5kg. In other words, the more you ship the more you save. We encourage our customers to benefit from the 30 day free storage and consolidate as many shipments as possible. 

Egypt : Our shipping prices have considerably been reduced for all shipments greater than 2kg. In other words, the more you ship the more you save. We encourage our customers to benefit from the 30 day free storage and consolidate as many shipments as possible. 

·         Aramex/competitor is far cheaper than Borderlinx. 

Saudi Arabia : We have just reduced our shipping prices for shipments greater than 1.5kg up to 18%! Borderlinx prices are cheaper than Aramex /MYUS for shipments greater than 1.5kg. Actually, both our standard and express rates are cheaper than competitor. 

Egypt : Borderlinx is cheaper than Aramex on all shipments with weight greater than 2kg. (inc Fuel). Actually, both our standard and express rates are cheaper than competitor. 

·         Aramex calculates shipping on dead weight only. Why do you charge based on volumetric weight? 

The cost of transporting a shipment can be affected by the amount of space that it occupies on an aircraft , rather than the actual weight. All international carriers, with exception the one mentioned, base their shipping rates on the greater of Actual Weight and volumetric Weight. This is standard across industry. Borderlinx along with so many other competitors utilise the greater of the 2 weights. 

·         I do not see any saving as you advertised 

As per the email to all our customers, prices have been reduced for 

-           Egypt : up to 78% cheaper **for weights above 2kg 

-           Saudi Arabia : up to 18% cheaper ** for weights above 1.5kg 

-           USA : up to 70% cheaper   **no restriction 

-           Brazil : shipping up to 75% cheaper  + Express service at Standard rates **no restriction 

-           India : up to 45% cheaper **no restriction 

Regards 
Subir