Subject: Week summary Blx from Katerina
From: Subir Chakma <[email-masked]>
To: Khubrooh Siddiqui <[email-masked]>, Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Subir Chakma <[email-masked]>, Akhil
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Sun, 28 Sep 2014 13:53:14 +0530 (IST)

Dear All, 

A big thank you to each single agent for handling increased volume of chats the last few weeks. 

The Customer Chat Satisfaction has been over 90% the last 2 weeks. 

Updates the last 2 weeks: 

- Iphones queries, email sent to customers with incorrect UK hub address 

- CashU new payment method 

-launch in Jordan 

- Launch with alliance Bank in Malaysia 

- Various promotions 

-Headphone Competitions 

-Saudi Arabia Outbound Call 

- Social Media: Twitter/Facebook. We have started receiving some positive posts. 

Let’s keep up the good work. 

Thank you 

Regards, 

Katerina Mousia 

Customer Service Manager 

Regards 
Subir