Subject: Return Shipping Request Escalation via AE
From: Ibrahim Usmani <[email-masked]>
To: Khubrooh Siddiqui <[email-masked]>, Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>, Akhil P Walia <[email-masked]>, Subir Chakma <[email-masked]>
Date: Thu, 4 Sep 2014 19:32:09 +0530 (IST)

Dear All,

When you are escalating to US/UK Hub to check the shipping cost to the merchant (in absence of prepaid label) or to ship to a local US address, please ask Cx to provide the address and then escalate to the warehouse with the address to check the cost.

Without the address it is impossible to get the shipping cost. This is must to avoid delay in returns.

Regards,

Ibrahim