Subject: Concierge Issue
From: Subir Chakma <[email-masked]>
To: Khubrooh Siddiqui <[email-masked]>, Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Subir Chakma <[email-masked]>, Akhil
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 1 Sep 2014 18:36:01 +0530 (IST)

Hello, 

Currently Citibank customers from SG are facing problem while submitting concierge. The page refreshes after they click on Submit order after entering card details. 

This is apparently a Tech issue, and IT/L3 has been advised to check and fix the bug. I am still expecting a response from them. 

In the meantime, please ensure Cx is entering the concierge form correctly. If error continues, forward the tickets to L2. 

Regards 
Subir