Subject: Re: LE Error case update
From: Ibrahim Usmani <[email-masked]>
To: Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>, Khubrooh Siddiqui <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, hasan <[email-masked]>, Alok Kumar <[email-masked]>, Sumit Gogia <[email-masked]>, Sanjeev Khurma <[email-masked]>, Vivian Guo <[email-masked]>, Gelna <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Amandeep Jangra <[email-masked]>, Sanjay Dutt <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Akhil P Walia <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Mon, 18 Aug 2014 14:57:15 +0530 (IST)

Dear All,

It seems that the LE issue is resolved as most of the shipment status has changed to BR and tracking number generated.

Reply has to be sent to the customers for all tickets kept pending for this issue to inform them on the resolution and to provide them the tracking number.

Regards,

Ibrahim

----- Original Message -----
From: "Ibrahim Usmani" <[email-masked]>
To: "Iftekhar Ahmed" <[email-masked]>, "Rizwan Asad" <[email-masked]>, "Khubrooh Siddiqui" <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, "hasan" <[email-masked]>, "Alok Kumar" <[email-masked]>, "Sumit Gogia" <[email-masked]>, "Sanjeev Khurma" <[email-masked]>, "Vivian Guo" <[email-masked]>, "Gelna" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Sanjay Dutt" <[email-masked]>
Cc: "Subir Chakma" <[email-masked]>, "Akhil P Walia" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>
Sent: Sunday, August 17, 2014 1:29:49 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: LE Error case update

Dear All,

Please note that there has been instance of shipments released on 14th august but not yet released and the tracking number has not been generated. Please note that the IT has been informed on this issues.

Any customers coming regarding these shipments please escalate to IT ([email-masked]) and apologise to the customer and inform him/her that the technical team is aware of the issue and and we are working on the resolution.

We would get an update by tomorrow and the shipment would be shipped out on Monday end of the day and tracking number would be generated.

Regards,

Ibrahim