Subject: Re: Process division at night
From: Deeksha Dadu <[email-masked]>
To: Harish Chauhan <[email-masked]>, Binod Joshi <[email-masked]>, Sona Kala Chakma <[email-masked]>
Cc: akhil <[email-masked]>, admin <[email-masked]>
Date: Wed, 13 Aug 2014 19:41:59 +0530 (IST)

Actually Binod should take chats on Parables for next 1-2 days. I would like to see his quality. Harish will back him up. In lieu of parables, Harish will take chats more proactively on GE.

@Binod: wherever you are confused, please proactively check with Harish and Akhil. 
@Harish You must also seek Akhil's help immediately if you ever don't understand the customer's question or get stuck somewhere on chat instead of giving irrelevant and wrong information to the customers. 

----- Original Message -----
From: "Deeksha Dadu" <[email-masked]>
To: "Harish Chauhan" <[email-masked]>, "Binod Joshi" <[email-masked]>, "Sona Kala Chakma" <[email-masked]>
Cc: "akhil" <[email-masked]>, "admin" <[email-masked]>
Sent: Wednesday, August 13, 2014 1:44:49 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Process division at night

Hi,

Please note that at night when Binod goes on break, dedicated ID for inbox should be logged in by Harish with Jenni's ID.

For steroids Mayank must log in for only 1 hour when Sona is on break NOT OTHERWISE. i see that on 11th August, he was made to log in for 2 hours and I do not see any reason why.

Parables will be done only and only by harish primarily. Sona or Binod only back up when he is on break.

Everyone of you must proactively pick up chats on GE when Surya Jyoti in on full capacity. Nitin in on leave currently and in his absence GE must be taken care of without any abandoned chats. 

regards,
Deeksha