Subject: Blx DSAT feedback - LTK1221601615811X
From: Subir Chakma <[email-masked]>
To: Vivian Guo <[email-masked]>
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 11 Aug 2014 13:40:15 +0530 (IST)

Remark: Lego merchant do not ship to us. You can always use CS to check if a merchant accept our order or not. 

Regarding payment for a concierge, it is only a holding charge until order is placed with merchant. 

info:  Your Issue ID for this chat is LTK1221601615811X 
[08:06:40] 	Vivian:  Welcome to Borderlinx. Thanks for your enquiry. Please allow me a moment while I read your query/question. 
[08:06:42] 	Zhibin:  Hi Vivian 
[08:06:47] 	Vivian:  Hi Zhibin 
[08:07:07] 	Vivian:  Yes you may place a concierge order and we will check with merchant if feasible to place the order. 
[08:07:23] 	Zhibin:  Oh ok 
[08:07:40] 	Zhibin:  will i be charged the amount or will it only be a holding charge? 
[08:08:45] 	Vivian:  We'll just block that amount after you submit your concierge order. Then charge you only that amount which merchant will charge us after placing the order with merchant. 
[08:08:58] 	Zhibin:  Ok thanks 
[08:09:06] 	Zhibin:  i will proceed with the concierge order now 

Regards 
Subir