Subject: Update 2014-07-26
From: Suneel Rawat <[email-masked]>
To: admin <[email-masked]>
Cc: Suneel Rawat <[email-masked]>
Date: Sun, 27 Jul 2014 05:43:30 +0530 (IST)

Update 2014-07-26

Today Saturday:
-Sat Meeting with Phil team:
   Intro to Quality in Services
   Communication in Services
   Role play. Update on common shortcomings and prod knowledge issues.
-Review of calls (6).

Monday:
-Call Evaluation parameters format.
-Review of calls.
-Product knowledge review.

Regards,
Suneel Rawat
Manager Quality Assurance
LSM