Subject: Fwd: Mix-up shipment issue
From: Subir Chakma <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>
Date: Thu, 24 Jul 2014 07:20:48 +0530 (IST)

Ibrahim - Pls explain this error. It is your ticket. 

Regards 
Subir 

----- Forwarded Message ----- 
From: "Subir Chakma" <[email-masked]> 
Subject: Mix-up shipment issue 

Dear All, 

LTK1221601536006X | 0760-8544 

This Cx has received someone else package, which actually belongs to Mariam (0748-1474). 

Now, you must create 2 tickets for each of the customer. One Ticket for 0760-8544, another Ticket for 0748-1474. 

I have reminded you few times already on this issue- DO NOT USE SAME TICKET TO EMAIL BOTH CUSTOMERS TO AVOID MIX-UP. 

BUT WHY IT IS NOT BEING FOLLOWED. WHY SO CARELESSNESS. 

Don't you understand simple instructions? 

Regards 
Subir