Subject: Update 2014-07-23
From: Suneel Rawat <[email-masked]>
To: admin <[email-masked]>
Date: Thu, 24 Jul 2014 05:32:52 +0530 (IST)

Update 2014-07-23

Today:
-Draft of spiel/script shared with Phil team for feedback.
-Limited review of calls - Albert, Roland, Debonaire .
-Spiel for Affiliate prog sent to all
-Training (by Akhil) on Amazon Affiliate Prog - EBO registration along with Phil team.

Tomorrow 22 July:
-Limited review of calls.
-Product knowledge from website.
-Initial draft of call center and agent evaluation format.

Regards,
Suneel Rawat
Manager Quality Assurance
LSM