Subject: Fwd: Sample topic What is Cash Survey?
From: Aruna Vedula <[email-masked]>
To: admin <[email-masked]>
Date: Tue, 8 Jul 2014 19:45:56 +0530 (IST)

----- Forwarded Message -----
From: "Deeksha Dadu" <[email-masked]>
To: "Aruna Vedula" <[email-masked]>
Sent: Tuesday, July 8, 2014 7:43:10 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Re: Sample topic What is Cash Survey?

please check with saurabh. he is the one who is supervising this 

----- Original Message -----
From: "Aruna Vedula" <[email-masked]>
To: "deeksha" <[email-masked]>
Sent: Tuesday, July 8, 2014 7:42:20 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Sample topic What is Cash Survey?

Hi Mam, 

Please check if this article could be understood ? 
Topic: What is cash Survey? 

What is cash Survey? Companies rely on market research to make decisions about the products and services they develop. The purpose of InboxDollars Cash Surveys is to reward you, the consumer, for providing your valuable opinion. In addition, you get to influence the products and services of tomorrow. 
Where do you find in the customer's account? listed under the “Cash Surveys” link 
How many types of Cash Survey is available? 

    • 

Opinions Direct, 
    • 

Survey Sampling, 
    • 

RFG Survey 
    • 

Survey-GSP. 
    • Emailed Suvey Ex:SV#_12365478 

How many can be completed in a day? one survey per day from each Survey Provider 

What is the amount of each survey? $0.50 

What is the time to receive this credit? 2 business days to reflect the credit on the account 

Where do you find if credit received? Current Earnings under Cash Survey. 

what all questions to be asked during the chat ? Name of the survey, Amount of the survey, Time to complete the survey, Date the survey was completed. 

What all do you check before the credit? Check the earnings on the date provided . If credit reflects in the earnings for that date just inform the customer . If no credit is found then raise manual credit. 

How to raise manual credit? 

	Member Id 	Offer 	Description 	Ticket ID 	Amount 
		Opinions Direct 	Opinions Direct – M/D/YYYY 		0.50 
		Survey – GSP 	Survey GSP – M/D/YYYY 		$0.50 
		Survey Sampling 	Survey Sampling – M/D/YYYY 		$0.50 
		RFG Survey 			varies from the customer 

	

Member Id: Copied from the customer's account. 

Ticket Id: System generated id of your chat with the customer. 

What do you inform the customer : I have credited your account. Please allow 1-2 Business days for this credit to reflect in your account.