Subject: Blx feedback
From: Subir Chakma <[email-masked]>
To: Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subir Chakma <[email-masked]>, Ak
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 30 Jun 2014 07:34:28 +0530 (IST)

Hello Alok & All 

Authorization Letter (POA) is required to be scanned and self-attested by authorized signatory before uploading. 

It is a simple plain paper authorization letter to allow DHL handle/clear customs on his behalf. 

info: Your Issue ID for this chat is LTK1221601407002X 
Ravi: Hi 
Albert: Welcome to Borderlinx. Thanks for your enquiry. Please allow me a moment while I read your query/question. 
Albert: Hello Ravi 
Albert: How may I help you? 
Albert: All shipments received into India need the Consignee’s Know Your Customer (KYC) documents (Government recognized identify and address proof) to be presented to Customs for shipment clearance.  Import clearance cannot start unless Consignee’s KYC documents and Authorization Letter (POA) are uploaded in below link. 
Albert: http://www.dhlindia-kyc.com 
Ravi: Hello 
Albert: So you need to upload the documents at above link. 
Albert: You must provide two of the following KYC Documents: Passport / Voter ID / Driving License / PAN (Permanent Account Number) and Authorization Letter (POA). 
Ravi: ohhh okay. 
Ravi: After that? 
Ravi: what a POA? 
Albert: All deliveries in India are now shipped as a Delivery Duty Unpaid (DDU) service. 
Albert: You only pay for shipping charges to Borderlinx. We still fill in the customs clearance paperwork for you. However, you will pay cash for the Tax and Duties on delivery. 
Albert: and please contact your local authorities for more information on POA 
Ravi: what is their phone number? 
Ravi: Grrrrrrrr 
Ravi: too complicated process 
Albert: Please refer to the following links for updates on KYC & POA. 
Albert: http://www.dhl.co.in/en/important_information/040314.html 

Regards 
Subir