Subject: Shopping Assistance not available to US & UK
From: Subir Chakma <[email-masked]>
To: Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subir Chakma <[email-masked]>, Ak
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 30 Jun 2014 02:09:49 +0530 (IST)

Hello 

It is confirmed, shopping assistance do not support UK and US countries. Therefore, a UK cx trying to use it to shop from US, can not use the widget. 

This is due to some technicalities. 

You may refer the TCC given on website. 

---------------- 

Jerome Defillon replied: 

I have already answered this by skype. 

The idea is that we are not able to set a delivery country list per merchant country on the bookmarklet. 
So in order to avoid problems (buying from UK merchant to deliver into UK ..) we had to disable this country as country that can be delivered in the bookmarklet. 

Regular UK users that are using Concierge without bookmarklet in order to get goods from US to UK are still able to do so. 

Do not hesitate to ask more questions if this is not clear … 

Best 

— 
Jérôme 

From: 	Gelna 	  	  
To: 	IT <[email-masked]> 	  	  
Subject: 	RE: LTK1221601316106X | 	  	Status 

YOUR MESSAGE FOR IT HERE: 

Hello IT Team,  

Issue: Borderlinx Shopping Assistant 

Item:   http://www.amazon.com/Canada-Goose-Merino-Military-Green/dp/B00508I2XE 

Type of Product : Baseball Cap 

Destination Country: UK 

When we tried to calculate the shipping cost on Amazon US site , it says: 

Country you selected is not currently supported by Borderlinx please contact http://www.borderlinx.com/en/pages/contact-us for help.  

Please check and fix the error. Attached herewith the screen shot of the error message.  

Rgds, 

Gelna 

Previous message for reference: 

Regards 
Subir