Subject: Options Mint - Demo account
From: Deeksha Dadu <[email-masked]>
To: surya <[email-masked]>, praveen <[email-masked]>, Sanjay Dutt <[email-masked]>, Rahul Singh <[email-masked]>
Cc: akhil <[email-masked]>, admin <[email-masked]>
Date: Thu, 26 Jun 2014 15:59:35 +0530 (IST)

Hi all,

any time you get a query for demo account, after telling him how it works, please be sure to collect the contact information of the customer so that an account manager can get back to them. "Would you like an account manager to get in touch with you an help you with the demo account?" 

infact, you should try and collect the contact information in every chat on some pretext or the rather. Our primary objective in chats is to give basic information and collect contact info for a manager to call back. 

Thanks

Regards,
Deeksha