Subject: Borderlinx auto accept removed for you
From: Deeksha Dadu <[email-masked]>
To: surya <[email-masked]>
Cc: admin <[email-masked]>
Date: Wed, 25 Jun 2014 15:22:46 +0530 (IST)

You auto accept on borderlinx has been removed so that you don't have an issue staying online on  both PKR and borderlinx simultaneously in the morning. 

As discussed, you need to pitch in on chats in the morning, either when you don't have chats on PKR or when there is an over flow of chats on Borderlinx. Else,when you have free time, just work on Borderlinx new tickets. About other peoples' queue, we will wait for an update from Saurabh and Subir.

After noon shift comes for PKR, you should give back up on PKR when they go on break and rest of the time you can stay online on borderlinx online full time to take chats or do tickets.  

Regards,
Deeksha