Subject: Blx feedback
From: Subir Chakma <[email-masked]>
To: "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Sumit Gogia <[email-masked]>, Anas Mohammad <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subir Chakma <[email-masked]>, Akhil P Walia <[email-masked]>
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Fri, 6 Jun 2014 16:24:46 +0530 (IST)

Hello All 

From yesterday's report, June 5th. Pls ensure we do not let any chats go abandoned. 

Process 	Hour 	Abandoned Chats 	Avg. Wait Time to Abandoned 	Agent Availblity 
Borderlinx 	7:00 AM 	1 	0:02:13 	Vivian,Amandeep,Surya 
Borderlinx 	6:00 AM 	4 	0:00:49 	Kaeiara,Hasan,Sanjeev,Akhil,Vivian OR Vivian,Amandeep 

Regards 
Subir