Subject: Blx Feedback
From: Subir Chakma <[email-masked]>
To: Anshul Pannu <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Gurpreet Kaur <[email-masked]>, Ratnam Sharma <[email-masked]>, Sumit Gogia <[email-masked]>, Anas Mohammad <[email-masked]>, Nitin Gupta <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <surya
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 3 Jun 2014 21:11:49 +0530 (IST)

Hello All, 

Yet another unnecesary escalation from you to MEL. 

How do you expect Cx to pay USD 395.77 for a return showing price of 200USD? 

It is very obvious, customer got it all wrong, and he is possibly quoting the price/amount paid to merchant. Additionally, same customer talked to Anas who sent a price quote due to being OS (over sized). 

A clarification email shud have been sent here. 

From: 	Sanjeev Khurma 	  

Hello Mel, 

Please confirm the below payment paid for returns- 

- Suite number :  0783-6245 
- Payment Transaction ID :  97P263069G039130D 
- Amount Paid :  USD 395.77 
- Date of Payment :  02/06/2014 

Thank you in advance. 

From: 	ahmed barakat <[email-masked]>   (TEL: 817-704-3274) 	  	  
Subject: 	no subject 	  	  

Details  

Custom Variables 
Borderlinx Suite Number (Example 1234-5678) 	0783-6245 
Please enter the tracking numbers of the shipments you wish to return. If there are more than one shipments that need to be returned/shipped to one address, separate them by a comma. (Example 1Z873638764SH7, 4280736363775648494) 	1z050r0f0345873361 
Address where these shipments will have to be shipped to. Please enter full street address along with the name, street, city, state and zip code. [LOCAL US/UK ONLY] 	Express international 
Attn.: Alfred Nazzal 
535 Regal Row 
Dallas, Texas 75247 

Do you have a Prepaid Label for this shipment? 	No 
Do you have a Pick-up tag request number? 	No 
What is the nature of your request 	Forward to a local delivery address 
Paypal Transaction ID (Please put in the transaction ID given by Paypal for the payment you made) 	97P263069G039130D 
Amount paid by Paypal 	395.77 
Which of the following best describes the reason for today's request 	I 

Regards 
Subir