Subject: Blx Feedback
From: Subir Chakma <[email-masked]>
To: Anshul Pannu <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Gurpreet Kaur <[email-masked]>, Ratnam Sharma <[email-masked]>, Sumit Gogia <[email-masked]>, Anas Mohammad <[email-masked]>, Nitin Gupta <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <surya
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 3 Jun 2014 19:53:59 +0530 (IST)

Hello guys, 

Please do not create unnecessary escalations to Hub. You must see if a case is worth escalating, think logically, consider the situation. 

Explain facts to the customer . 

Below repack request, have Dead weight 1.32 kg, Volumetric weight 1.84 Kg 

It has 11 pcs inside. How do you expect it to be repacked further? It can't be put into pouch, which is very apparent. Even then, dims would read 10X12X2- approx 1.79Kg. 

What difference does it make? 

Subject: 	LTK1221601268705X Case Closed 	  	  

Request Detail: 

Request Type : Repacking Request 

Auto Close : No 

Customer Email : 0 

Warehouse : USA 

Request Status : Closed 

LP ID : LTK1221601268705X 

Suite No: 0726-2686 

Shippment ID : 2261849 

Tracking ID : 1z5690750387810189 

Location : BX0055 

Comment : 

Request Type 	Added By 	Case Status 	Shippment Status 	Reasons 	From 	Note 	Last Updated 
Repacking Request 	Shayla Brown 	Open 	Repacked No 	Current packing is already optimum, cannot further reduce the volume 	Warehouse 		2014-06-02 08:21:19 
Repacking Request 	Surya 	Closed 	Repacked No 	NA 	Customer agent 		2014-06-03 07:18:31 

Regards 
Subir