Subject: Problems in escalation in Action Express
From: Ibrahim Usmani <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Akhil P Walia <[email-masked]>
Date: Thu, 22 May 2014 21:56:57 +0530 (IST)

Dear Sir,

We have come across different case wherein when escalating for PG or Repacking it shows that the issue has already been escalated and we are trying to create a duplicate.

However when we search for the original one which is assumed to be create we find none. Please find attached the error page.

Regards,

Ibrahim