Subject: Blx Feedback- Credit card details
From: Subir Chakma <[email-masked]>
To: Anshul Pannu <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Gurpreet Kaur <[email-masked]>, Ratnam Sharma <[email-masked]>, Sumit Gogia <[email-masked]>, Anas Mohammad <[email-masked]>, Nitin Gupta <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <surya
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>
Date: Thu, 8 May 2014 18:12:21 +0530 (IST)

Hello All 

Ref LTK1221601167053X (Sumit) 

Do not ever ask for full credit card number from Customer. Whether it is a fraud report, duplicate billing, authorized amount not refunded etc.. 

We can check the account with just last 4 digits of the card, possibly card type additionally. Even if the customer is willing to share, pls always advise them not to give full card number thru chat as it is very sensitive. 

Regards 
Subir