Subject: Blx feedback - Kaeiara
From: Subir Chakma <[email-masked]>
To: "Kaeiara Blythe R. Delfino" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>, "Akhil P. Walia" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>
Date: Tue, 6 May 2014 13:10:28 +0530 (IST)

Hello Kaeiara 

LTK1221601166801X : Good that you escalated this exception, but Cx has already contacted us under another ticket LTK1221601161432X which shud have been the main ticket for escalation. We can not by pass basic procedure to 'Check History' and avoid duplications. 

Why are you not following procedure? 

Regards 
Subir