Subject: Inbox CSAT
From: Deeksha Dadu <[email-masked]>
To: pawan <[email-masked]>
Cc: admin <[email-masked]>
Date: Wed, 16 Apr 2014 13:07:38 +0530 (IST)

Pawan,

I am still not seeing any improvement in your CSAT level. I have warned you for these issues earlier as well. Please take this very very seriously. I must see your CSAT level up at any cost by the end of this week.  

also, please make sure that you are never rude with the customer no matter what he says. we must be polite under all circumstances. 

thanks

regards,
deeksha