Subject: Inbox
From: Deeksha Dadu <[email-masked]>
To: pawan <[email-masked]>
Cc: admin <[email-masked]>
Date: Tue, 15 Apr 2014 13:55:53 +0530 (IST)

i am still not seeing any improvement in your CSAT level. also, i have noticed chats where you talk rudely with the customers, may be not intentionally but you do. I have warned you for these issues earlier as well. please consider this a final warning now. I must see your CSAT level up and I must see change in the way you speak with the customers please.

thanks
regards,
deeksha