Subject: Concierge allocation
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>
Cc: "Akhil P. Walia" <[email-masked]>, admin <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>
Date: Mon, 3 Mar 2014 14:59:43 +0530 (IST)

Hello Sanjay 

As we continue to streamline the process, pls find list of things you need to take care and is your sole responsibility (this is in addition to claims skill you handle )- 

 - Handle all incoming concierge 

 - Update status of concierge orders with Shipment tracking number (not yet followed ) 

 - Follow up with merchants on orders pending delivery 

 - Maintain the excel sheet for the concierge orders you handle (currently handled by Surya ) 

 - Maintain gmail account on daily basis. All order related emails must be reviewed (not yet followed) 

If there is any issue, feel free to contact me. 

Please note that Surya will be going on leave starting March 10th, and you need to ensure concierge is taken care off. If you need to get trained on anything else related to concierge, please coordinate with Surya. 

Regards 
Subir