Subject: PKR
From: Deeksha Dadu <[email-masked]>
To: Gaurav Matpal <[email-masked]>
Cc: admin <[email-masked]>
Date: Wed, 11 Dec 2013 14:30:10 +0530 (IST)

Hi Gaurav,

on 9th December again your login time was only 8 hours  36 minutes. had it been a few minutes, i would not have questioned it but this is a concern. your online time was also 7 hours 46 minutes. please explain why.

also, CSAT has dipped again. it was sonly 67%. i am not noticing any increase in your excellent ratings. please work on it.

thanks

regards,
deeksha